Privacy policy

Last updated: October 4, 2024

At ChatNode AI ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including visiting our website https://www.chatnode.ai and participating in our sales, marketing, or events. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information depending on how you interact with our services:

Personal Information

  • Account Information: When you register for our services, make purchases, or contact us, we may collect information such as your name, email address, billing address, and payment details.
  • Communication Data: Information you provide when you respond to surveys, fill out forms, subscribe to newsletters, or interact with our customer support.

Automatically Collected Information

  • Usage Data: We automatically collect information about your interaction with our website and services, including IP address, browser type, operating system, pages viewed, links clicked, and the dates and times of visits.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content.

Google Logins

If you choose to register or log in using a Google account, we may collect information from your Google profile, such as your name and email address, in accordance with Google's permission settings.

2. How We Use Your Information

Your information is used for various purposes, including:

Providing and Improving Services

  • Service Delivery: To operate and maintain our services, process transactions, and provide customer support.
  • Enhancements: To understand how users interact with our services, enabling us to improve functionality and user experience.

Communication

  • Updates and Notifications: To send you important information regarding changes to our terms, conditions, and policies.
  • Promotional Materials: With your consent, we may send you newsletters, marketing, or promotional materials.

Security and Legal Compliance

  • Fraud Prevention: To monitor and prevent fraudulent transactions, unauthorized access, and other illegal activities.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with:

Service Providers

  • Third-Party Vendors: We employ trusted third-party companies and individuals to facilitate our services (e.g., payment processors, cloud storage providers). These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Obligations

  • Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

  • Corporate Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our services and store certain information. Cookies are small files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our services may become inaccessible or not function properly.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.
  • Deletion ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
  • Objection and Restriction: You have the right to object to or request the restriction of processing your data.

To exercise these rights, please contact us at contact@chatnode.ai. For more information on how we protect your data and your rights, please visit our Trust Center. We may need to verify your identity before fulfilling your request and will respond in accordance with applicable laws.

6. Compliance with GDPR

We are committed to complying with the EU's General Data Protection Regulation (GDPR). Our efforts include:

  • Lawful Basis for Processing: We process personal data based on lawful grounds, such as consent, contract performance, or legitimate interests.
  • Data Protection Impact Assessments: We conduct assessments to identify and mitigate risks to your data.
  • Data Protection Officer: We have designated a Data Protection Officer responsible for overseeing GDPR compliance.
  • Data Subject Rights: We facilitate the exercise of your rights under GDPR, as detailed in Section 5 of this policy.
  • Data Security Measures: We employ technical and organizational measures to ensure data security, as outlined in our policies. For more detailed information on our GDPR compliance, please visit our Trust Center.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours, as required by applicable laws. We have procedures in place to deal with any suspected data breach and will keep you informed as necessary.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website, and we will notify you of any material changes by updating the "Last updated" date at the top of this policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

AI Tool Report LLC

70 Rainey St, Austin, TX 78701, USA

Email: contact@chatnode.ai